Shipping Policy
Shipping Policy
At Portrait's Potions, we strive to provide our customers with the best possible shopping experience, which includes fast and reliable shipping. Here's everything you need to know about our shipping policy:
Processing Time:
- Orders are typically processed within 1-3 business days
- During high volume periods, processing time may be delayed
Shipping Time:
- Once your order has been processed, shipping time will depend on the shipping method selected during checkout
- Standard shipping typically takes 3-5 business days
- Express shipping typically takes 1-2 business days
- Shipping times may vary depending on your location and shipping carrier
Shipping Rates:
- Shipping rates are calculated based on the weight and destination of your order
- Standard shipping rates start at $5.99 and may increase based on the weight and destination of your order
- Express shipping rates start at $12.99 and may increase based on the weight and destination of your order
Shipping Restrictions:
- We currently only ship within the United States
- We are unable to ship to PO boxes or APO/FPO addresses
Order Tracking:
- Once your order has shipped, you will receive a shipping confirmation email with a tracking number
- You can track your order on our website or by clicking the tracking link in your shipping confirmation email
Lost or Stolen Packages:
- Portraits Potions is not responsible for lost or stolen packages
- If you believe your package has been lost or stolen, please contact the shipping carrier for assistance
If you have any questions or concerns about our shipping policy, please don't hesitate to contact our customer service team.